Chess Tactics

This is a forum for the iPhone app: Chess Tactics - Free Strategy Trainer.https://itunes.apple.com/us/app/chess-tactics-free-strategy/id531275673?mt=8


    Sign in bug

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    WTF

    Posts : 2
    Join date : 2015-07-20

    Sign in bug

    Post by WTF on Mon Jul 20, 2015 7:51 pm

    My username was Jerry Garcia. I'm glad to see you were able to implement the forum idea that we had discussed multiple times. However, I'm still curious as to why you have never fixed the sign in issue. Over the past year, I have emailed you at least 5 times about this and while you have responded, you never replied about this particular topic. I finally got disgusted and stopped using your app, but now that there is this forum, perhaps you will answer and address it.

    When you sign out and try to sign back in, regardless of the password you use, it says "Error: Sorry. We're having problems connecting to the server. We might be updating the server. If the problem persists, please contact the developer as the server may be down."

    It has said this for around a year, that I have noticed. Why have you refused to address this, answer me about it in any of my emails, and more importantly, fix the problem?

    I put many hours into helping your app, by creating tactics and moderating those made by others. You even told me, in one of your responses to my emails (that's how I know you got them) that you would make me an admin, but you never did that either. I created a new account (Neil Young) to circumvent this bug, but finally got frustrated because I felt like you didn't care about or appreciate the things your users have done to help you, and I didn't want to put more work into your app than you were willing to.

    Currently, I can't sign in, as either of my usernames, on my iPhone or iPad. I tried to register here as Jerry Garcia, but it said that username is taken and when I tried the "forgot password" part of this forum, it told me that my username and email did not match. So I created yet another username, in hopes of receiving at least an explanation. I feel you at least owe me that!


    Sincerely,
    A very pissed off user!

    WTF

    Posts : 2
    Join date : 2015-07-20

    Re: Sign in bug

    Post by WTF on Mon Jul 20, 2015 8:17 pm

    Edit: I guess I am still logged in, as Neil Young, on my iPhone, as I updated all my old apps and then found this forum.

      Current date/time is Fri Sep 22, 2017 8:41 pm